FAQ
- Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition
- After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.
- Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.
- We maintain a ‘closed box delivery’ policy. Which is crucial to ensure the authenticity of the products, privacy of the customers and product adulteration or modification prevention.
We package our products in cardboard boxes with your invoice wrapped along with it. Each individual product is carefully packaged while fragile items like bottles are safely secured with bubble wrap.
- Inside Dhaka: 60 BDT
- Outside Dhaka: 120 BDT
- Inside Dhaka: 1-2 working days
- Outside Dhaka: 3-5 working days
In case of adverse weather conditions and/or political unrest our delivery time can be extended as situation requires. We deeply regret any inconveniences due to such unforeseeable reasons. We have our own delivery group for deliveries within Dhaka. For outside Dhaka deliveries we have affiliation with all the reputed courier services as our delivery partner.